Shipping policy

Shipping Policy

All orders are made when you order them, and they typically ship within 2–7 business days unless otherwise stated.

Shipping times may vary depending on your location, carrier delays, holidays, or high order volume periods.

Once your order ships, you will receive tracking information via email.

Please note:

  • Delivery estimates are not guaranteed
  • Some orders may arrive in separate packages
  • International orders may experience additional delays or customs fees

Incorrect Addresses

Please double-check your shipping address before placing your order. We are not responsible for orders shipped to incorrectly entered addresses.

Lost or Delayed Packages

If your package appears lost or significantly delayed, please contact us and we’ll do our best to help investigate the issue with the carrier.

Questions

For shipping questions, contact:

trowear.support@gmail.com